Compass Group seamlessly transitions over $2 billion of new business each year. When Compass Group mobilized Verizon’s operations, we transitioned 29 locations in four weeks. Likewise, we transitioned 23 dining centers at Microsoft in Seattle in two weeks.
We guarantee your company will receive the support of a dedicated team to transition your dining, coffee and vending services at your convenience. This team will remain on-site to ensure the training and guest service priorities are met.
Our plan will facilitate a smooth transition without disruption and within the most aggressive timetable possible for our team.
We have a team of highly trained professionals to manage every detail. From installing new vending equipment to the rollout of new concepts, we are there every step of the way.
“Eurest focuses on innovation and solutions that deliver cutting-edge services.”
-Mark H. Maloney, Eastern Division President
-Mark H. Maloney, Eastern Division President
Our senior transition team will meet with you several times to detail the mobilization plan, finalize timing and scope, and determine the governance structure based on site-specific renovations, capital upgrades and objectives. After introducing our senior opening team to everyone, this phase concludes with submitting a site-specific rollout plan, including a weekly meeting to discuss the progress.
We will introduce ourselves to your site contacts and staff and help develop a staffing needs analysis, a training schedule, shared objectives, job classifications and benefits packages. We will be able to familiarize ourselves with your on-site policies and procedures, including security, location access, parking and emergency services. We will finalize all design and capital upgrade objectives and then present a written agenda detailing the upgrades and time frame.
During this phase we will submit the location assignments detailing the staffing, renovations, promotional plans, vending upgrades and all other requirements related to the transition. We will have procured all food inventory, uniforms, decor, smallwares and vending equipment. All printing of menus, catering guides and grand opening promotional material is also finalized.
We want you to feel ready for your new foodservice program, so we move at the pace of your transition, letting you set the dates for installation. Opening day is the most important day of our commitment to your company, and it’s our chance to deliver on our promise.
Maintaining our high standards of food quality and preparation, guest satisfaction, sanitation, safety and operational efficiencies demands a thorough approach to quality assurance. We employ a host of techniques that:
– Drive our menus
– Create ongoing promotions
– Ensure guest satisfaction
– Deliver our promise
We're committed to quality assurance, whether we meet weekly, monthly or quarterly. We use a comprehensive suite of tools, including focus groups and guest surveys, to measure promotions and menu items.
Our parent company, Compass Group, successfully assumed management of one of the largest in-house accounts on the European continent, British Telecommunications. During this account transition, Compass Group PLC won the hearts and minds of 350 BT foodservice managers. The BT project team leader said it best: “We have no regrets in selecting Compass Group as our contractor.”
As a demonstration of our commitment to becoming the preferred employer to your current dining workforce, we promise to:
We make every effort to retain all of our clients’ foodservice employees. Exciting opportunities, enhanced career prospects and shared global management knowledge await.
In addition to our extensive corporate training programs, videos and manuals, our dedicated company support infrastructure is designed to ensure the initial and continuous integration of these employees.
Your company-dedicated human resources teams will oversee the transition of all foodservice personnel. The transition consists of two steps:
As mentioned in your full proposal from Eurest, we will implement dedicated groups consisting of both Alcon and Compass Group functional personnel to seamlessly execute the transition of your food operations.
